Handmade Disclaimer:  Please note that all items in my store are handmade.  All handmade items, by nature, may have minor imperfections.  These minor imperfections are what makes each item one of a kind.  Every piece is made by me. There are no two items that will be exactly the same, especially the wood items.  Wood, like all natural materials, has inherent disparities in color & grain pattern, which means there may be blemishes, holes (that may or may not be filled) and small cracks which are unique to each piece.  This is what makes each individual item unique  . 

Shipping:  All products are shipped in 1-3 business days by United States Postal Service, First Class Package or Priority Mail.  A Tracking Number & Estimated Delivery Date will be provided, when applicable upon order shipment. At this time I only ship to the US.

Damage / Loss:  Cascadia Pens is not responsible for damage, late, or loss packages during shipment.  Once your order is turned over to the shipping carrier, it is now their responsibility.  

Customs and import taxes: Buyers are responsible for any taxes that may apply. I'm not responsible for delays in shipping.

CANCELLATIONS AND RETURNS:

Cancellations: I will gladly accept cancellations prior to the item being shipped. (Most items are shipped with in 24 hours).

Returns: I will gladly accept returns up to 14 days after the purchase. The buyer is responsible for all return costs, and the item must be returned in the condition it was received within: 30 days of delivery . There will not be any returns for customized items.